Privacy and data

Consent comes first

Before the first meeting you activate, Prepped asks you to confirm that the people in your conversations agree to be recorded and transcribed. You are responsible for that consent and for the law where you and they are. Settings → Privacy shows when you confirmed it and can ask again before the next meeting.

Where your data is

The desktop app runs its own small service on your computer. Your account, meetings, transcripts, documents, project indexes, your answers in the question bank and your practice are stored there, and voice detection and speaker labels run there with models installed with the app. Speech is turned into text there as well, or by Soniox while you listen when you choose online recognition; listening needs no internet connection only when speech is recognized on the device.

With an online account, as in the invited test, your sign-in, credits and usage records are kept on the Prepped service, and requests to AI providers and Soniox pass through it without being stored. The account’s meetings with their transcripts and answers, documents, preparations, resumes, question bank answers, practice and settings are kept there too, encrypted, as a backup and for your other computers and the web app; project folder indexes stay on the computer that read them, and a meeting set to keep no history is never sent. Deleting something on one device deletes it on the others. The web app stores the same kinds of data in your account on the Prepped service.

What is sent to AI providers

When you ask for an answer, notes, preparation, a spoken version of your answer or practice feedback, the request goes to the provider of the model you chose (OpenAI or DeepSeek). It contains the question, the recent transcript, and the parts of your meeting material and project files relevant to it, plus a screenshot when you take one. Audio leaves your computer only while you listen with online recognition, which streams it to Soniox, or with cloud transcription, which sends speech segments to OpenAI. With the live translation on, the text of what is said also goes through the Prepped service to Google Cloud Translation, which translates it.

Apart from this, the desktop app looks for a new version only when you press Check for updates.

The user experience program

During the private test, taking part in the user experience program is a condition of the invitation. The desktop app and the web app tell you once, and it cannot be turned off. After the test, the desktop app asks the first time it opens, you can stop at any time in Settings → Privacy, and if you do not take part nothing of this is sent. While you take part, each meeting that ends sends the Prepped service a record with the transcript, the questions and the answers, how long each step took, the models used and any errors, and the computer’s system, processor and memory with the Prepped version. Every five minutes each device you use also sends its activity record, which holds whether the app is running, on which version and computer, and the meeting live on it; what you do in it; its requests with what was sent and answered, including what goes to the AI provider and its replies; its logs and errors; and in the web app the pages opened and their errors. Email addresses, keys, links beyond their site and the account name in file paths are taken out of the activity record, and recordings and screen images are not sent. The desktop app keeps what it has not sent yet in its own folder and deletes it a day after sending it. The records are used only to improve Prepped and for no other commercial purpose. They are not used for advertising and are never sold or shared. They are stored encrypted and kept for 180 days.

After some meetings (the 1st, 3rd, 10th, 25th and every 25th after, at most once a week), Prepped asks how the meeting went. The stars and the comment you send reach the Prepped team; Not now sends nothing.

Google Drive and Dropbox

Cloud file connections use separate, read-only authorization. Prepped reads file names and folder listings so you can choose material. It reads the contents of selected files and folders, including subfolders, and checks for updates every five minutes and before preparation. It never changes the originals.

Connection credentials and document text are stored encrypted on the Prepped service. Selected material is synchronized to devices signed in to your account. Relevant content is sent to your chosen AI provider for preparation and answers. Credentials are not sent to your other devices.

Remove a source in the meeting or group, or disconnect the cloud account under Settings → Connections, to remove its saved material from Prepped. Existing preparations and answers remain until you replace or delete them. Disconnecting here does not revoke other permissions granted to Prepped at Google or Dropbox; you can manage those in your provider’s account settings. Deleting your Prepped account removes all saved cloud material and credentials.

Google user data

Signing in with Google gives Prepped your Google account’s email address, with Google’s confirmation that it is yours, your name and your profile picture; Prepped asks for nothing else at sign-in. It uses the address to open your Prepped account, or to create one with that address and name when you have none. The address and name are kept with your account on the Prepped service, as for an account made with a password. The profile picture and Google’s sign-in tokens are not kept.

Connecting Google Calendar is a separate permission, read-only. Prepped reads the list of your calendars and, for the calendars you choose, the events from a day ago to 60 days ahead, with their times, titles, descriptions, places, organizers, guests and their answers, and meeting links. It uses them to list and remind you of your upcoming meetings, to make a meeting from an event, and to answer within that meeting. The meeting’s requests to the AI provider of the model you chose include the event’s title, time, organizer, guests, place and description, and online speech recognition (Soniox) receives names and terms from it so they are written correctly. With Let answers suggest times when I am free turned on, the AI provider receives your free hours within working hours, never your events. A meeting made from an event takes the event’s title as its name; if you take part in the user experience program, its records include that name.

Calendar credentials stay encrypted on the computer or service where you connected the account. With a Prepped online account, connected calendar information and events synchronize to your other devices, which do not need to connect again. Google Calendar tokens are used only to read your calendars.

To stop Prepped reading your calendars, disconnect the calendar account under Settings → Connections. Prepped deletes its saved calendar credentials, calendars and events. Google Drive and Google sign-in remain connected. To withdraw all Google permissions for Prepped, use Your connections to third-party apps & services in your Google Account; this can also disconnect Google Drive and Google sign-in. Deleting your Prepped account deletes everything it keeps from Google.

Prepped does not sell information from Google, does not use it for advertising and does not use it to train AI models. It is shared only as described above, to provide these features, and people at Prepped read it only with your permission, to keep the service secure, or when the law requires it.

Prepped’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

What Prepped keeps, and how to delete it

Deleting your account removes all of it.

The overlay and screen sharing

On Windows 10 version 2004 and later, the overlay is excluded from screen capture, so it does not appear in screenshots, recordings or screen sharing made through Windows capture methods. The main window can be excluded too, by turning on Hide the main window from screenshots and recordings in Settings → Privacy. Meeting apps differ, so share your screen once in yours before you rely on it.